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Covid-19 Guidance

Our Venue is ready for your visit and we have See It Safely Accreditation.

Update 18 January 2022

Following the latest announcement by the Scottish Government, Howden Park Centre is pleased to confirm that restrictions on attendance at indoor public events will lift from 24 January 2022.

The team at Howden Park Centre look forward to welcoming you to the venue to enjoy the fantastic programme of events we have scheduled.

Our venue is ready for your visit, and we are proud to have See It Safely 2022 Accreditation in place - an industry wide accreditation to help patrons feel safe and secure knowing that our venue is COVID-secure. We will also be following the latest government guidance.

We also advise our customers to take a lateral flow test before coming to your event. If you record a positive test or are experiencing Covid-19 symptoms, please do not attend.

Our auditorium capacity is well below 500 seats, therefore at this stage we are not required to ask for evidence of Covid-19 vaccinations or a negative test result, however as outlined above, we are encouraging customers to test prior to attending. It is mandatory for customers to wear a face covering indoors - unless exempt. We've shared full details below on how to prepare for your visit in our Frequently Asked Question (FAQ) section.

We look forward to welcoming you back.


 

Update 22nd December 2021

Following the Scottish Government's announcement on 21st December 2021, it is with great sadness and disappointment that Howden Park Centre and Martin and Martin Theatre Company have made the difficult decision to cancel our 'Bairns in the Wood' Panto performances on 27th and 28th December,.

We understand that this is disappointing; however, the new social distance guidelines for events, means that the shows are not viable to stage.

But all is not lost. We are delighted to confirm that our 2022 Panto will be 'Mother Goose'..... Oh yes it will !!

All customers with tickets for these shows have been emailed to advise them of this. If you would like to keep your ticket(s) for 'Mother Goose' then we do not require you to do anything further (your seat numbers will remain the same as the ones you had previously booked and we will select the nearest equivalent time and date in 2022). If you would prefer a refund or credit note for the tickets you have purchased, please email hpcboxoffice@westlothianleisure.com with a contact number and a member of our team will be in touch with you as soon as possible. We ask for your patience while we deal with a high number of enquiries.

If you have any questions at all, please feel free to send us an email on the above address.

We look forward to welcoming you back safely in 2022.

Update 16th December 2021

Covid-19  Omicron

In response to recent government announcements in relation to the Covid-19 Omicron variant we have reviewed our current safety measures. In addition to the measures already in place - which you can read about in this section, we would strongly advise all customers to take a lateral flow test before coming to your show. If you record a positive test or are showing Covid-19 symptoms please do not attend.

As our auditorium capacity is well below 500 seats, at this stage we are not required to ask for evidence of Covid vaccinations or a negative test result. The theatre is spacious and well ventilated and we are confident that current safety measures will help keep customers and staff safe.  We will continue to closely monitor this situation and let ticket holders know if there is any change to current guidance. 

 

We've developed the industry-wide See it Safely mark, so you can feel confident and safe knowing that the venue is COVID-secure and will be following the latest government guidance whenever you see the mark. Find our latest list of approved venues here. If youhave questions about any theatre tickets you have, our FAQ here should help.

You can find out more from our FAQs below about the measures theatres have been putting in place ready for your visit, and what you will need to know before you go.

FAQs

How can I get to the theatre?
Be sure to set aside more than enough time for your journey to the venue; if possible, walk or cycle at least part of the way. Please check your route if travelling by public transport as this may
have recently changed.

How will my ticket work?
The majority of tickets will be e-ticket or print-at-home ticket. This will allow you to enter our venues more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team.

Will I need to wear a face covering?
In line with government guidance with regards to face covering indoors, it is mandatory that you continue to wear face coverings out of respect for fellow audience members and our visiting companies when coming into our theatres and especially when moving around the theatre. If you are exempt from wearing a face covering it would help our front of house staff and fellow audience members if you wear an exemption lanyard which can be downloaded here.

What should I bring?
Please keep your belongings to a minimum and with you at all times. 

Will I be able to buy interval refreshments? 

Please check if it is possible to pre-order your interval drinks and ice creams to minimise contact with others. Transactions will usually be cashless and paperless, and there may be one way systems in place.

Will I need to have my temperature checked?
Some venues may be taking temperature checks - at this time Howden Park Centre does not require this.

What are the social distancing rules?
Theatres are able to open at full capacity so you will be sitting next to other people.  Theatres will continue to ask you to maintain a safe social distance where possible when queuing to take your seats and moving around the theatre. You may need to pass someone to take your seat in a row.  It is mandatory to wear your face covering at all times within the venue (including when seated in the auditorium) except when eating or drinking.

What else is our venue doing?
Our venue will be offering enhanced cleaning and regularly disinfecting. Some routes may have changed in order to minimise your contact with others, so our helpful staff at the theatre will guide you.

Please use the hand sanitiser stations when you enter and exit the theatre.

Following the performance, Stage Door activities such as photographs with the performers or autograph signing may be restricted.

What happens if I have covid and can't use my ticket?
Our venue will be ensuring that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance - so if someone in your party is confirmed as Covid positive or has symptoms, there is no need to worry our venue will allow you to exchange tickets.

Thank you for playing your part and we look forward to seeing you at Howden Park Centre again soon.

Address

Howden Park Centre
Howden, Livingston
West Lothian

EH54 6AE

Contact

Call us on: 01506 340700
Email: hpcboxoffice@westlothianleisure.com